Archive

A group of five water utilities wanted to assess opportunities in realising the innovation and digitisation benefits to their businesses and their customers by taking a shared approach to their technology service delivery.   The Situation Integrated shared services models allow organisations to...

A major Australian community, aged and disability care service provider needed to bring together their disparate systems, processes and data into a single, unified Enterprise system.   The Situation During their merger, Uniting had brought their companies together legally, but their disparate systems,...

Three Councils were seeking to accelerate their digitisation by coming together to define an agreed Shared Services Strategy and Business Case.   The Situation Like many councils throughout Australia, the Councils of Corangamite Shire, Moyne Shire and Warrnambool City faced increasing demands...

An Australian government health organisation wanted to capitalise on market capability by knowing whether and when the outsourcing of their services would deliver a better result.   The Situation Looking to capitalise both on the emerging market capability in cloud solutions and...