Archive

A Local Government had an Audit Report that raised a number of security compliance issues. They needed an assessment of the business risk they may be facing and a prioritised implementation roadmap to support their digitisation objectives.    The Situation The client had received an auditor...

A new government department, the Department of Planning, Industry and Environment (DPIE), formed by the merger of several existing departments had inherited a number of outdated ICT systems that were difficult to integrate, support and maintain. DPIE needed to think strategically...

A city council requires the development of ICT enterprise architecture to guide future decision-making in line with their five-year ICT and Information Management Strategy.   The Situation City of Canterbury Bankstown (CBC) was formed in 2016 after the amalgamation of the former City...

The QLD Department of Education identified several areas of improvement relating to project boards through assurance reviews. The department decided the best course of action to address these weaknesses was to provide training for Project Board members on how they...

A government transport agency needed to fully transform its business processes and workflow in order to deliver improved information services and a better customer experience for residents and tourists planning travel across the state.   The Situation Transport for NSW (TfNSW) is responsible...

In order to improve the efficiency and accuracy of the land valuation process, the NSW Valuer General needed to develop a strategy to integrate digital technologies and make more use of data into the process. This would ensure continued compliance...

A major government department required help with multiple large and complex projects for a New Policy Proposal. The program of work demanded high-quality outcomes with close coordination across multiple departments and stakeholders, all to be delivered to a strict deadline.   The...

The Australian Taxation Office needed to relocate its IT systems to a new facility in order to meet increased demands and changes to the scope of service. Despite significant investment to improve their existing IT systems, it had become clear that...