State Water Corporation (SWC) was NSW’s rural bulk water delivery business that maintains, manages, and operates major infrastructure to deliver bulk water to licensed water users on the state’s regulated rivers, along with associated environmental flows. They needed to move...
A Local Government rapidly implemented the rollout of Office365 in 2020, resulting in the requirement to review the internal corporate function of Records Management to ensure compliance with policy was being maintained. The Situation Melton City Council (MCC) deployed and enabled MS...
Nuplex are an ASX listed chemical manufacturer that were embarking upon a global ERP implementation. They had grown significantly through acquisition and had a range of disparate systems and processes that they wished to standardise across their global operations. They had...
This complex organisation has regional operations with significant assets under management and a distributed and large volunteer workforce. They required a digital strategy and roadmap to manage changing expectations and opportunities, and to support improved delivery of outcomes, a renewed...
This growing organisation services high-risk industries and wanted to get ahead of increasing cybersecurity expectations of its stakeholders and customers, by assessing and improving their cyber security risk profile, practices and capabilities. The Situation Our client is a successful digital services organisation...
Council needed a simple and effective method for assessing and managing their ICT risks and communicate the impact of those risks upwards and across the organisation. These risks also needed to be supported by a prioritised improvement roadmap. The Situation This Council...
Vale’s Asia Pacific operations required improved IT Governance and Controls across the region to reduce risks and variability of service standards and optimise costs. A review and enhancement of their Regional IT governance framework and associated operations manual was required. The...
This group of three regional utilities are evaluating whether they can make strategic improvements to their organisations by collaborating in a shared utility Billing and/or CRM system. The potential benefits are improved access and use of scarce skills, better economy...
A small regional water utility in Victoria sought to transform its operations and customer service, using ICT as an enabler, while keeping prices affordable, and ensuring its long-term business sustainability. The Situation The opportunity for East Gippsland Water (EGW) to leverage its...
