A statutory authority needed to review and define strategic technology improvements to their organisation and undertook an ICT and Enterprise Systems review and strategy development. The Situation An NSW State Government Statutory Authority that held responsibility for the maintenance and/or management of...
A statutory authority undertook an ICT and Enterprise Systems review and strategy development and needed to implement a new Enterprise System. The Situation An NSW State Government Statutory Authority that holds responsibility for the maintenance and/or management of some of Sydney’s most...
The Departments under the CIO oversight required a coordinated direction and strategy to deliver IT Services and transition to increase As a Service and Cloud based sourcing arrangements. The Situation The Queensland Government endorsed an ICT Strategy Action Plan supporting three primary...
Ancedotal information indicated that the current project delivery practices were not as efficient and as effective as they could be. The CIO commissioned a review of the way in which projects were being identified and delivered across the Department. The Situation The...
A Commonwealth Department required a digitalisation of existing processes which were either manual or spreadsheet supported to manage a significant grants program, integrating a new grant management process (and system) into existing finance systems. The Situation The Department supported policy and statutory...
This complex organisation has regional operations with significant assets under management and a distributed and large volunteer workforce. They required a digital strategy and roadmap to manage changing expectations and opportunities, and to support improved delivery of outcomes, a renewed...
A new government department formed by the merger of several existing departments had inherited a number of outdated ICT systems that were difficult to integrate, support, and maintain. It needed to think strategically about its ICT systems environment and how to...
The QLD Department identified several areas of improvement relating to project boards through assurance reviews. The department decided the best course of action to address these weaknesses was to provide training for Project Board members on how they can...
A government transport agency needed to fully transform its business processes and workflow in order to deliver improved information services and a better customer experience for residents and tourists planning travel across the state. The Situation The agency is responsible for delivering...