A Victorian Council had three teams (Information Technology, Information and Data, and Digital) and required maturity assessments, resource and capability assessments and a tactical 2-year plan to uplift performance in information technology, information, records and data management disciplines.
The Council (Council) Plan 2021-25 states the Council’s Vision as leaders, change makers setting ambitious targets and making them happen for our community. This requires Council transformation through current and future projects and initiatives that brings together key delivery stakeholders, Digital business transformation program, Information Technology, and Information & Data units, in particular records management.
An Information Technology and Information and Data Blueprint will underpin and support this transformation and hence they commissioned IPG to develop this for them.
We worked with Council to develop practical and pragmatic Information Technology and Information and Data strategies that support their business transformation with an approach that:
Gartner and PROV maturity assessments were leveraged to define target state and gaps, and initiatives.
Resource, skills and financial assessments were also undertaken, and current state and future stat assessments were developed. The IT Change Management (Service Management) at Council was also reviewed and a revised fit-for-purpose Change Management framework developed. An integrated delivery plan provided the clear plan for future steps in implementing the Blueprint.
The Blueprint has now been delivered and work is underway as defined by the Blueprint.