A statutory authority needed to review and define strategic technology improvements to their organisation and undertook an ICT and Enterprise Systems review and strategy development. The Situation Sydney Harbour Foreshore Authority (SHFA) was a NSW State Government Statutory Authority that held responsibility...
A statutory authority undertook an ICT and Enterprise Systems review and strategy development and needed to implement a new Enterprise System. The Situation Sydney Harbour Foreshore Authority (SHFA) was a NSW State Government Statutory Authority that holds responsibility for the maintenance and/or...
The complex organisation required a new IT Strategy and also a Business Transformation Strategy and support for its delivery to deliver an integrated water service. The Situation State Water Corporation was embarking upon a significant ICT enabled transformation including ERP (finance, procurement,...
A Victorian Council had three teams (Information Technology, Information and Data, and Digital) and required maturity assessments, resource and capability assessments and a tactical 2-year plan to uplift performance in information technology, information, records and data management disciplines. The Situation The Council...
State Water Corporation (SWC) was NSW’s rural bulk water delivery business that maintains, manages, and operates major infrastructure to deliver bulk water to licensed water users on the state’s regulated rivers, along with associated environmental flows. They needed to move...
This complex organisation has regional operations with significant assets under management and a distributed and large volunteer workforce. They required a digital strategy and roadmap to manage changing expectations and opportunities, and to support improved delivery of outcomes, a renewed...
This group of three regional utilities are evaluating whether they can make strategic improvements to their organisations by collaborating in a shared utility Billing and/or CRM system. The potential benefits are improved access and use of scarce skills, better economy...
A small regional water utility in Victoria sought to transform its operations and customer service, using ICT as an enabler, while keeping prices affordable, and ensuring its long-term business sustainability. The Situation The opportunity for East Gippsland Water (EGW) to leverage its...
A new government department, the Department of Planning, Industry and Environment (DPIE), formed by the merger of several existing departments had inherited a number of outdated ICT systems that were difficult to integrate, support and maintain. DPIE needed to think strategically...
