Case Studies

A new government department

Delivering enterprise architecture results, under tight timeframes and delivery constraints

DPIE needed to think strategically about their ICT systems environment and how to deliver a new unified infrastructure and applications environment. A funding and delivery window opened to perform this work, but required high paced delivery under tight cost and timeframe constraints. It got done and delivered the guidance required for the next step of the remediation and modernisation journey. Read more...

A city council in NSW

Driving improved technology decisions through enterprise architecture

Leveraging our experience with local government systems and applications and the IPG local government reference architecture, to fast track applications andintegrations architecture and inform immediate investment priorities. Read more…

A QLD Department

Develop self-serve "snack-sized" learning packages to improve Project Board performance and governance

Our understanding and experience of Project delivery, governance, board structure and dynamics were directed at a consultative co-design approach to developing a series of 10 minutes learning packages and a supporting learning journey, for use by Board Chairs and Board members to uplift Board performance. Read more…

A government transport agency

Developing a Customer Centric Government Experience

Information Professionals Group developed the new operating model, business process redesigns and change and comms packages to turn multiple data sources into a unified customer centric experience. Read more…

Office of a statutory officer

Realising full potential through digital and data transformation

The NSW Valuer-General needed to develop a strategy to integrate digital technologies and make more use of data into the process. This would ensure continued compliance with legislation and provide greater transparency, consistency, quality and productivity in carrying out valuations for customers. Read more…

A major government department

Delivering the Passport Redevelopment Program New Policy Proposal

A major government department required help with multiple large and complex projects for a New Policy Proposal. The program of work demanded high-quality outcomes with close coordination across multiple departments and stakeholders, all to be delivered to a strict deadline. Read more…

A Big City Council

Assurance and risk reviews over critical Council ICT investments

A large city council runs an extensive annual ICT improvement program and requires external advisors to provide ongoing assurance over key projects. Read more…

An Australian statutory agency

Developing a Second Pass Business Case for major IT systems relocation

The Australian Taxation Office needed to relocate its IT systems to a new facility in order to meet increased demands and changes to the scope of service. Read more...

A Region Water Alliance

The Business Case for a Shared Services Model

A group of five water utilities wanted to assess opportunities in realising the innovation and digitisation benefits to their businesses and their customers by taking Read more…

Medical Technology Innovator

Delivering Cybersecurity Architecture for FDA Approval

A growing medical technology organisation with innovative lung imaging capability delivering reporting via a Software as a Service solution, needs to maintain compliance with NIST, ISO27001 and HIPAA. Read more…

A Big City Council

Assurance and risk reviews over critical Council ICT investments

A large city council runs an extensive annual ICT improvement program and requires external advisors to provide ongoing assurance over key projects. Read more…

A care service provider

Uniting an Organisation through Standardised ERP

A major Australian community, aged and disability care service provider needed to bring together their disparate systems, processes and data into a single, unified Enterprise system. Read more…

A city council in NSW

Driving improved technology decisions through enterprise architecture

Leveraging our experience with local government systems and applications and the IPG local government reference architecture, to fast track applications andintegrations architecture and inform immediate investment priorities. Read more…

A Commonwealth Department

Commonwealth Department of Environment - Digital Transformation

Dept of Environment required a digitalisation of existing processes which were either manual or spreadsheet supported to manage a significant grants program, integrating a new grant management process (and system) into existing finance systems.

A Financial Services Company

Developing Test Strategies, Test Plans, scenarios and test cases

Information Professionals was engaged by Royal Bank of Canada (RBC) to cover multiple roles on the Australian Integration Project (AIP). As the Global Program QA, we were responsible for multiple tranches of functional regression testing and the UAT effort, both manual and automated, to prove that existing countries were not affected. This testing activity was coordinated out of Sydney with support out of Luxembourg and Kuala Lumpur.

A government transport agency

Developing a Customer Centric Government Experience

Information Professionals Group developed the new operating model, business process redesigns and change and comms packages to turn multiple data sources into a unified customer centric experience. Read more…

A Local Government Council

The City Council deployed and enabled MS Teams in response to urgent needs.

A Local Government rapidly implemented the rollout of Office365 in 2020, resulting in the requirement to review the internal corporate function of Records Management to ensure compliance with policy was being maintained.

A new government department

Delivering enterprise architecture results, under tight timeframes and delivery constraints

DPIE needed to think strategically about their ICT systems environment and how to deliver a new unified infrastructure and applications environment. A funding and delivery window opened to perform this work, but required high paced delivery under tight cost and timeframe constraints. It got done and delivered the guidance required for the next step of the remediation and modernisation journey. Read more...